Interaction Design – Page 11 – Institute of Design & Communication

by yao.sossou1 - October 15, 2023February 1, 2024

Impules#2-#4 World Usability Congres 2023

I had the privilege of attending the 2023 World Usability Congress, where I immersed myself in a series of captivating talks delivered by renowned speakers. One particular keynote that left a lasting impression on me was “Beyoung UX: The Truth About Digital Product Success,” presented by Russ Wilson from Google Cloud. Wilson’s presentation was a thought-provoking exploration of the factors that underpin the success of digital products.

At the heart of his keynote was a unique approach, a sort of guided quest through a series of thought-provoking questions. For instance, he delved into what truly makes people fall in love with a product and what ultimately defines a product’s success. To illustrate his points, he shared an anecdote about his boss sending him an article about a well-funded startup that meticulously followed every established best practice in user research, prototyping, experimentation, iteration, and design to create a beautiful product. Despite their thorough efforts, this startup met with failure. This prompted Wilson to ask, “What went wrong?”

In his pursuit of understanding digital product success, Wilson conducted interviews with 300 individuals (can’t remember the exact number) over the years, posing a fundamental question: “What is the single most important factor that leads to a digital product’s success?” While acknowledging the significance of aspects like personalization and adaptability, he made a crucial distinction. He argued that these aspects, although important, are secondary. His compelling conclusion was that success primarily hinges on differentiation – the ability to offer something unique or perform better than any other product in the market.

He urged us to consider products that excel in a way no other option can match. These products, initially, had strong differentiators that set them apart, whether it was offering something no one else did or excelling in a particular aspect. As competition inevitably emerges, they continue to seek fresh ways to differentiate, whether through superior performance, reliability, branding, pricing, or exceptional service.

Digital products face unique challenges that set them apart. Their ever-changing nature means that traditional rules of architecture and industrial design often don’t apply. Moreover, technology evolves at an unprecedented pace in the digital realm, faster than any other medium. This rapid evolution presents a distinct challenge, as anyone can leap into the scene and introduce something entirely new.

So, what is the strategy for success in the digital world? Wilson emphasized that perfection is an unattainable goal. Customers and the market have been conditioned to expect rapid results and little patience. Hence, achieving perfection is not a viable strategy.

Wilson proposed a pragmatic approach to success, one that challenged conventional notions of good UX. He argued that, from a business perspective, it’s not about making a product aesthetically pleasing, but rather about how it differentiates itself. In the competitive digital landscape, standing out through a unique and meaningful user experience, not just visual appeal, is the key to success.

Additionally, I had the opportunity to attend several other enlightening talks during the World Usability Congress.

Impulse #3:

Andraea Picchi from Kroo Bank delivered a talk titled “The Contextual Nature of Design Leadership.” One key takeaway was the idea that our perception of reality is inherently limited by perceptual constraints. Picchi emphasized the concept of “reflective assumptions,” where what we consider a groundbreaking product may differ from what is genuinely valuable from a user’s perspective. He delved into leadership concepts in the context of design, emphasizing that a great leader may have strengths and weaknesses, with the latter requiring a targeted developmental approach. Picchi also highlighted that different experiences lead to varying levels of information, and increental leadership development can result in nonlinear improvements in performance.

Impulse #4:

Julien Vaniere from Sage shared insights in his talk, “Designing Systems at Large Scale.” He stressed the balance between full alignment and creative freedom when building a design system, highlighting that it’s not a one-size-fits-all solution. Julien underlined the importance of assessing resources, team composition, and priorities, as building trust within and for your company is a limited opportunity. Challenges in creating a design system for a large group include team composition, prioritization, and sustainability. He recommended establishing strong foundations, beginning with user needs, defining real principles, managing expectations, and applying Pareto’s law. The combination of these elements yields the value of a design system, considering OKRs (Objective Key Results) as well.

Impulse #5:

Peter Horvath from Whitespace delivered a talk on “The Principles of Systemic Design.” He introduced the concept of systemic design as an interdisciplinary and integrated approach to thinking and design. Mr. Horvath shared principles from the four orders of design, shedding light on what is that the core of the approach he is proposing on systemic design journey. He introduced us his twelves principles for systemic design. check the summary of those in the picture below.

Impulse #6:

Sabine NB from Human Factors Research & Design presented her insights on “Delivering Design at Scale.” She showcased examples of failed companies that started with promising products, with the main takeaway being the importance of consistency. In her view, the lack of consistency is a significant reason behind the failure of many digital products. She emphasized that if standardization of human interface guidelines by tech is done right, product design can become more scalable. She proposed a model for delivering at scale and concluded by offering five metrics for successful scalability: consistency in design, disciplined execution, repeatable inventory, measurable outcomes, and limited changes.

Impulse #7:

I also had the privilege of attending a talk by Riya Thosar from SAP, who explored the topic of “Leveraging Design Innovation for Business Success.” Her insights shed light on the potential of design innovation in driving business success.

Lastly, Jaime Levy from Jaime Levy Consulting delivered a captivating keynote on “The Best and Worst Practices of the Discovery Phase.” Levy shared techniques for conducting effective interviews, workshops, prototyping, and critical thinking to enhance the discovery phase in the design process. Her presentation provided valuable insights into optimizing the early stages of product development.

These talks and keynotes have not only broadened my perspective on design and research but also provided valuable insights for my ongoing work in developing a healthcare app for underserved rural communities. The emphasis on differentiation, systemic thinking, scalability, and the nuanced aspects of design leadership have offered great impulses and fresh approaches to tackle the unique challenges of this project. I’m excited to integrate these learnings into my work, ensuring that the app is not only user-centric but also stands out in a crowded digital landscape, making a real impact on healthcare accessibility for underserved communities.

by helena.opower - October 15, 2023

Impulse #1 – WUC Talk The Best and Worst Practices of the Discovery Phase (Jaime Levy)

Jaime Levy’s talk was about the importance of the Discovery Phase within UX Design. Discovering in the context of UX is significant for gathering evidence and is for example a part of the Double Diamond Process. She built her talk by using the example of finding an apartment in Berlin which was on the one hand funny and on the other a good example to understand her points. Step by step she introduced different methods and how they are used. Within each method she examined the dos and don’ts. The talk reminded me of the importance of using empirical methods as the foundation for a successful digital product. This is essential in order to be able to justify decisions on the one hand and on the other hand to have the requirements for the product examined from all sides. Of the methods (Steakholder Interviews, Competitive Research, Workshops, Costumer Interviews, Prototype Experiments, Critical thinking) she presented, some will be for sure useful for my topic. For example, costumer interviews will play a role for me. My intention is to interview my potential target group (kids/teens between 12 and 16) to be able to define the basic requirements on Instagram for this age group. Prototype experiments may also become interesting at a later stage in my project to test the implementation of initial ideas. I was lucky to be one of the youngest in the room to win a book by Jaime Levy on UX Strategy. I will definitely use this with regard to my master thesis and use methods from it to have a support for my approaches.

https://jaimelevy.com

https://userexperiencestrategy.com

https://medium.com/front-end-weekly/ux-strategy-how-to-devise-innovative-digital-products-that-people-want-by-jaime-levy-book-db51c988893c

by yao.sossou1 - October 13, 2023

IMPULSE #1 – Healthcare: Equality, Affordability, and Accessibility from Nick Freitas’s podcast Ep26

Nick Freitas, a Green Beret combat veteran who has established himself as a leading proponent of conservative policies and thought throughout the USA, hosts a podcast show called Making the Argument, or MTA. In this podcast, Nick deconstructs the left’s arguments and makes the case for the conservative values and principles that form the foundation of the conservative movement by examining contemporary events, legislation, and political philosophies. His 26ep podcast tackled the issue of Equality, Affordability, and Accessibility in healthcare.

The podcast is a valuable impulse for my research in designing a healthcare app for underserved communities. Let’s break down the key takeaways and how they connect to my research work:

Healthcare’s Significance: Nick emphasized the importance of healthcare, which is a universal need. This message is crucial for my project, as it underscores the significance of the healthcare app I am planning to designing for underserved populations.
Government vs. Free Market: Nick discussed the debate about government control in healthcare. While this may not directly relate to my research in providing digital solution to underserved communities, it highlights the significance of understanding the healthcare system’s structure, which can influence the app’s design and functionality.
Quality and Accessibility: Nick stressed the need for quality and affordable healthcare. This aligns with my project’s goal to improve healthcare accessibility for underserved populations. It highlights that the primary focus should be on delivering quality care efficiently.
Wait Times: Nick discussed the issue of long wait times in countries with government-controlled healthcare systems. This is seemingly the case in most west African countries. This insight informs on an important feature the app could incorporate by emphasizing timely access to healthcare services, which is crucial for underserved communities.
Government Regulations: Nick pointed out the impact of government regulations on healthcare in the U.S. This is a reminder that, in my app design, you should consider how to streamline processes and reduce bureaucracy, making healthcare more efficient and accessible.
Policy Analysis: Nick’s analysis of healthcare policies is valuable. It suggests that while I am designing a healthcare app, I better also explore how government policies may affect the target populations and consider policy-related solutions to improve healthcare access.

In summary, Nick’s podcast reinforces the importance of quality, accessibility, and affordability in healthcare. It emphasizes the need to understand the existing healthcare landscape and policies. This information served as an impulse for my research and design work, prompting me to consider the real-world implications of healthcare policies on the app’s functionality and how it can address the unique challenges faced by underserved communities.

Sources:

by nadja.pirchheim - October 13, 2023October 27, 2023

IMPULSE #2_”Designing Disney Magic and Disney World” – World Usability Congress 2024

For my second Impuls Blog entry I refer to the talk I heard at the World Usability Congress 2024. The speech was held by Dan Hamer-Hodges who is working at the Walt Disney Company. Even though I have to admit the talk itself was not really good in terms of how the presenter talked and the content he delivered, I took something important away with me. Dan was talking about how he and his team delivered the Disney Magic through the Disney PhotoPass. He mentioned that you always pay attention to details. They developed an AR application where visitor can use their own phone and interact with Disney characters. In the development phase they focused on the interaction with the character as well as the 3D model and its perfectly design especially when it comes to details. Also was he mentioned that the photographers which take photos of visitors in the park how they create an extraordinary experience where also lightning plays a huge role.

Why I mention this for my impuls? This talk made me think about my project and that I also should keep the details in mind which can enhance the experience in VR to another level. Creating very detailed 3D models as well as keep lightning as natural as possible. Also another layer would be sound and haptic feedback. Everything which takes part of creating a holistic experience for the user.

Links:

https://www.linkedin.com/advice/0/how-can-you-create-more-immersive-vr-games-sound

https://worldusabilitycongress.com/conference/?agenda=CB9XY7

https://www.linkedin.com/advice/0/what-key-factors-designing-engaging-vr-experiences

by nadja.pirchheim - October 13, 2023October 27, 2023

IMPULSE #1_”Where Arts meets Science: Design and Development of Project Chimera” – Game Dev Days Graz

Today I was at the Game Dev Days 2023 in Graz. One talk was from Saeed Safikhani, who is a HCI Researcher and Tech Artist with the topic of “Where Arts meets Science: Design and Development of Project Chimera”. Project Chimera is a VR game specified in gamified learning. The user will find itself in an spaceship and explore it while learning about diverse topics. Which he pointed out during the talk was that you should never break the presence of the user in VR – which means when exploring or playing different levels the user should feel that jumping between the levels feels as natural (however “natural” feels like in VR :-P) as possible. In Project Chimera the user will be guided through different levels while using the elevator. Interaction implemented in the menu design is a way where the Virtual Reality experience is not interrupted and feels consistent for the user.

For my DesRes Research I take away the fact, that creating a menu design without interrupting the VR experience is essential for the user flow. As I am working on a virtual reality experience for an apprenticeship in a chef’s position, I need to think about the different level design and also a menu design which supports the user in his experience.

Links:

https://store.steampowered.com/app/2593770/Project_Chimera/

https://medium.com/@lucycarp/vr-menu-patterns-and-use-cases-f30fd8b5ef36

Saeed Safikhani

https://gamelabgraz.com/team/saeed-safikhani/

by nadine.lowden - October 12, 2023

Impulse #1_”Mastering the Emotional User Experience”_World Usability Congress

On October 11^th, 2023, I attended a talk entitled Mastering the Emotional User Experience by Bill Albert, SVP of Global Customer Experience at Mach49 in Silicon Valley. Albert began the talk by noting that the emotional user experience was the topic of a recently added chapter in the newest edition of his book, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics and something his company is now just beginning to touch on.

Why should we care about measuring emotional UX? Albert cites improving products/services beyond usability, achieving KPIs (loyalty, satisfaction, etc.), aligning with brand strategy, and gaining competitive advantage as positive outcomes for considering emotions in UX research.

Albert utilizes scales of “Arousal” and “Valence” to classify emotions. Arousal classifies the degree of excitement or engagement from “calm” to “excited’. Valence measures the “goodness” or “badness” of a response from negative to positive. Albert argues that only a few emotions are truly relevant to UX design. He includes engagement, confidence, trust, frustration, affect, and stress, but also notes that these are highly contextual. As an example, Albert shared a user testing video for a participant who was laughing at the poor functioning of a website. The face tracking software registered her smiles as a “joyful” response, where in reality she was amused at how bad the website was. Albert also notes that UX testing usually elicits a “weak signal”, or low emotional intensity, and is thus not as obvious to measure compared to high emotional intensity events such as a roller coaster ride, a great first date, or a team winning a big game. The example of the user laughing at the poor functioning of the website, and that response being registered as “joy” is known as “noisy data”, or data that has to be sifted through and removed by a person, not AI. Albert points out that we don’t all have the same definition of each emotion, and we have to also consider cultural and language-based differences – this all results in “noisy data”.

As we begin the semester, I am thinking about how I can narrow my research and get closer to my final thesis topic. Bill Albert’s talk was very relevant to my past research, as he exposed the shortcomings of AI in understanding human behavior, and the prevailing importance of having real people test, analyze, and summarize data. This “impulse” was a great way to get the ball rolling for this semester of Design and Research, and will provide “food for thought” moving forward.

by yao.sossou1 - August 10, 2023

The future of healthcare is sustainable: how e-health, robotics, and miot can help tackle the climate crisis

Introduction

Digital health is rapidly transforming the healthcare industry, with the use of technologies such as telemedicine, telehealth, and artificial intelligence (AI) playing a significant role [1]. Smart technologies are also being adopted to improve patient outcomes and experiences [2]. Deloitte predicts that the future of health will involve a shift towards a more personalized and proactive approach, enabled by digital technologies [3]. Climate change is a global challenge that requires urgent action across all sectors, including healthcare, which is a significant contributor to greenhouse gas emissions. Many of the health risks posed by climate change require long-term planning and investment [4]. In today’s health care context, the application of the Internet of Things (IoT) offers suitability for doctors and patients as we can use them in many medical fields [5]. The healthcare industry’s carbon footprint stems from energy consumption, waste generation, and transportation, and its impact is expected to increase due to the growing demand for healthcare services worldwide. However, emerging technologies such as eHealth, “Medical Internet of Things” (MIoT) (a derivative of IoT or Internet of Things), and robotics offer promising solutions to reduce the environmental impact of healthcare. As Istepanian et al., stressed it, the use of wearables and other connected devices in health care is expected to become more common, with the potential to improve both patient outcomes and the efficiency of health care systems [6].

For instance, eHealth technologies have been widely adopted in the United States and other developed countries, enabling electronic health record systems and telehealth programs that reduce the need for paper-based records and transportation, respectively [7]. In Africa, where healthcare facilities face significant challenges due to a lack of infrastructure, resources, and healthcare services, eHealth technologies such as the National Health Information System in many African countries has the potential to enabled real-time disease outbreak monitoring, improved patient care, and reduced the need for paper-based records [8,9]. However as [10] mentioned it a decentralised approach to the implementation of HIS is more appropriate for Africa’s health systems

Furthermore, robotics technologies have the potential to transform surgical care in Africa, reducing the need for repeat surgeries and hospital visits while improving patient outcomes. For example, the Chris Hani Baragwanath Hospital in South Africa has implemented robotic surgery for prostate cancer treatment [11, 12]. One example of digital innovation in healthcare is the deployment of an innovative data system at the University of California, San Francisco, which integrates research and care to improve patient outcomes [13]. Another example is Eko Health, a digital health company that uses AI and machine learning to analyze heart sounds and identify potential heart conditions [14].

While the potential of these technologies to reduce the healthcare industry’s carbon footprint is clear, their adoption and implementation remain uneven across the globe. More research and investment are required to encourage widespread adoption of these technologies and address implementation challenges in resource-limited settings. This article will examine the advantages and disadvantages of eHealth, MIoT, and robotics in reducing the healthcare sector’s carbon footprint, as well as provide recommendations for policymakers, healthcare providers, and technology developers on how to promote sustainable healthcare practices.

I. Overview of the impact of healthcare on the climate

The healthcare industry is responsible for a significant amount of greenhouse gas emissions, with an estimated 5% of global emissions coming from the healthcare sector. The industry generates carbon footprint through energy consumption, waste generation and transportation. Healthcare facilities consume large amounts of energy to power medical equipment, heating, ventilation, and air conditioning systems. The use of single-use medical devices and packaging materials also generates a significant amount of waste. Additionally, transportation of patients, medical personnel, and supplies also contributes to carbon footprint.

II. Introduction to eHealth, MIoT, and robotics

EHealth, IoT, and robotics are examples of digital technologies with the potential to transform the healthcare industry. EHealth is the use of digital technologies to provide healthcare services, such as telemedicine, Electronic Health Recorders(EHRs), and digital medical devices. Recently, a growing trend in the healthcare industry is the emergence of a subcategory of the IoT known as the “Medical Internet of Things” (MIoT). Unlike traditional IoT devices, MIoT devices are specifically designed for medical purposes and are connected to the internet or other networks to enable communication with each other. MIoT devices allow for the sharing of important patient information in real-time, enhancing the accuracy and speed of diagnosis and treatment. This advancement has the potential to revolutionize the way medical professionals approach patient care and lead to more efficient and effective healthcare services.

MIoT entails the collection and transmission of healthcare data via interconnected devices and sensors. In contrast, robotics is the use of machines to automate processes, perform surgeries, and deliver medical supplies.

III. How eHealth can minimize the impact on the climate?

3.1. Telemedicine

Telemedicine is the use of digital technologies to deliver healthcare remotely. This reduces the need for patients and healthcare providers to travel, thereby lowering the carbon footprint. Patients can get healthcare from the comfort of their own homes, reducing the need for transportation. Remote consultations can also be provided by healthcare providers, reducing the need for patients to travel to healthcare facilities. More and more people in the healthcare industry are working with developers around the world to provide telemedicine software and platforms.

3.2. Electronic Health Records (EHRs)

3.3. Digital Medical Devices

The EHRs can significantly reduce paper usage and storage, which contributes significantly to the carbon footprint in healthcare facilities. EHRs allow healthcare providers to electronically access patient data, eliminating the need for paper-based records. Furthermore, electronic prescribing can reduce the need for paper-based prescriptions, reducing paper usage even furth Wearable health monitors and mobile health apps, for example, can enable patients to manage their health remotely, reducing the need for frequent hospital visits. These devices can also monitor vital signs and notify healthcare providers of any irregularities, allowing for early intervention and reducing the need for emergency hospital visits.

Other than those, there are numerous eHealth device solutions that can help to minimize the impact on the climate. For instance, smart water bottles can track water intake and hydration levels, while smart thermostats allow for remote control of heating systems. One example of a wireless vital signs monitor is the Caretaker, which connects to an Android device and provides real-time vital sign data, including continuous beat-by-beat blood pressure, without the need for wires or invasive methods. In addition to measuring blood oxygen levels, respiration rate, core body temperature, early warning score, and blood volume levels, the device can be worn by the patient as a finger cuff and wristband. The Eko Core digital stethoscope, on the other hand, has both analog and amplified modes and can be used with a smartphone app to visualize and record sounds picked up. The device is HIPAA-approved, allowing for easy sharing of results with colleagues or patients or direct upload to electronic medical records [14]. Finally, smart injection devices are connected drug delivery devices that allow doctors and patients to monitor injection administration, support any syringe design, and share data with the doctor about the amount being administered and any common patient errors. These eHealth solutions can significantly reduce the environmental impact of healthcare while improving patient outcomes.

IV. How MIoT can minimize the impact on the climate?

4.1. Remote patient monitoring

Remote patient monitoring is the use of interconnected devices to remotely monitor a patient’s health. This reduces the need for frequent hospital visits, as well as the carbon footprint associated with transportation. Patients can also benefit from early interventions, which reduces the need for emergency room visits.

4.2. Smart healthcare facilities

Smart healthcare facilities optimize energy usage with interconnected devices and sensors, lowering energy consumption and carbon footprint. These devices can monitor energy consumption and adjust lighting, heating, ventilation, and air conditioning systems automatically to reduce energy waste. For example the smart hospital room project where IBM Watson has collaborated with Thomas Jefferson University in Philadelphia to develop a smart hospital room that is being implemented in the three hospitals overseen by the university. This partnership aims to provide a fully integrated and intelligent hospital room that can enhance patient outcomes by providing personalized care and support to medical staff.

4.3. Real-time inventory management

MIoT can also enable real-time inventory management, reducing waste from expired or unused medical supplies. Interconnected devices can monitor inventory levels and alert healthcare providers of any low supplies, reducing overstocking and waste.

V. How robotics can minimize the impact on the climate?

5.1. Automated processes

Robots can automate processes such as sterilization, cleaning, and laundry, reducing energy consumption and carbon footprint. Automated processes can also reduce the need for human labor, reducing carbon footprint from transportation.

5.2. Robotics-assisted surgery

Robotic-assisted surgery can reduce the amount of time patients spend in the hospital, reducing energy consumption and carbon footprint. Robotic-assisted surgery also has a higher success rate, reducing the need for repeat surgeries and hospital visits. IDC [15] has forecast that by 2026 two-thirds of medical imaging processes will use AI to detect diseases and guide treatment. A growing number of healthcare leaders believe that investing in AI technology is important for the future of their medical facility, according to the Royal Philips report.

5.3. Autonomous delivery of medical supplies

Robots can also be used to deliver medical supplies autonomously, reducing carbon footprint from transportation. Autonomous delivery can also reduce the risk of human error, ensuring that medical supplies are delivered on time and in the correct quantity. Swisslog and Savioke have introduced a new autonomous service robot to the healthcare industry, which can perform tasks such as delivering medication and supplies to patients [16].The robots are equipped with sensors to navigate through hospital hallways and elevators, and can even open doors using RFID technology. This not only reduces the carbon footprint from transportation but also reduces the risk of human error and frees up hospital staff to focus on patient care.

VI. Challenges of implementing eHealth, MIoT, and robotics

6.1. Cost

The implementation of eHealth, MIoT, and robotics can be costly, making it difficult for some healthcare providers to adopt these technologies.

An example of the cost of implementing these technologies can be seen in the case of the University of California San Francisco Medical Center (UCSF), which implemented an electronic medical records system [13]. The system cost you could tell is over $100 million to implement and resulted in significant operational and financial challenges for the organization. Other healthcare providers have faced similar challenges with the cost of implementing new technologies, which can include hardware, software, training, and ongoing maintenance costs. These costs can be prohibitive for smaller healthcare providers with limited budgets, making it challenging for them to keep up with the latest technological advancements.

6.1. Privacy and security concerns

The use of digital technologies in healthcare raises privacy and security concerns. Healthcare providers need to ensure that patient data is protected and secure. With the increasing reliance on technology in healthcare comes the risk of cybersecurity breaches. For instance, the Anthem healthcare breach in 2015 was the largest healthcare breach in history, affecting 78.8 million individuals [17]

In 2015 Hackers were able to steal from Anthem, Inc personal information, including names, birth dates, social security numbers, and healthcare ID numbers, from approximately 80 million Anthem customers. This breach was a wake-up call for the healthcare industry, highlighting the need for stronger security measures to protect patient data. As the use of digital technologies in healthcare continues to grow, it is crucial for healthcare providers to implement robust security protocols to safeguard patient data.

6.1. Resistance to change

Resistance to change can also be a barrier to the adoption of eHealth, MIoT, and robotics. Healthcare providers may be reluctant to adopt new technologies, preferring traditional methods. A tangible example of resistance to change in healthcare technology can be seen in the slow adoption of electronic health records (EHRs) by some healthcare providers. Despite the many benefits of EHRs, such as improved patient safety, reduced medical errors, and increased efficiency, some providers still prefer to use paper records. This resistance to change can be due to various reasons such as cost, lack of training, and fear of technology failure.

VII. Recommendations and conclusion

The adoption of eHealth, MIoT, and robotics technologies has the potential to reduce the healthcare sector’s carbon footprint significantly. However, the adoption and implementation of these technologies remain uneven across the globe, and several challenges and limitations must be addressed to promote sustainable healthcare practices.

Policymakers can encourage the use of eHealth, MIoT, and robotics by providing incentives such as tax credits and subsidies. Healthcare providers can also be encouraged to adopt these technologies by providing training and support.

Investing in research and development can help overcome the challenges of implementing eHealth, MIoT, and robotics. Research can also help identify the most effective and efficient ways to implement these technologies.

Regulations and standards as to be established to help ensure that eHealth, MIoT, and robotics are used ethically and responsibly. Regulations can also help protect patient data and ensure that healthcare providers adopt these technologies safely.

In conclusion, the issue of climate change continues to be a major concern for the future of our planet. With increasing levels of carbon emissions and rising global temperatures, the effects on our environment are becoming more evident each year. From devastating natural disasters to the extinction of species, the impact of climate change is far-reaching and complex. However, with increased awareness and global cooperation, we can work towards mitigating the effects of climate change and finding sustainable solutions for the future. By reducing our carbon footprint, investing in renewable energy, and promoting environmentally friendly practices, we can help to ensure a brighter and more sustainable future for ourselves and future generations. Adoption of eHealth, MIoT,and AI powered technologies has the potential to reduce the carbon footprint, optimize energy consumption, and improve patient outcomes. However, eHealth, MIoT, and robotics implementation faces challenges such as cost, privacy and security concerns, and resistance to change. To overcome these obstacles, policymakers, healthcare providers, and technology developers must collaborate to promote the use of these technologies. This can be accomplished by providing incentives, investing in R&D, and establishing regulations and standards. By doing so, we can build a more resilient and sustainable healthcare system that is better prepared to face the challenges of climate change.

References

[1] World Economic Forum. (2021, May 14). How digital health is set to revolutionize the healthcare industry. https://www.weforum.org/agenda/2021/05/digital-health-telemedicine-telehealth-ai-digitalize-health-services/

[2] World Economic Forum. (2021, October 5). How smart technologies are transforming healthcare.https://www.weforum.org/agenda/2021/10/smart-technologies-transforming-healthcare/

[3] Deloitte. (n.d.). Future of health. https://www2.deloitte.com/global/en/industries/life-sciences-health-care/perspectives/future-of-health.html

[4] Davis, J., & Nolan, K, Climate change and the global health emergency. Harvard Business Review, vol. 95, no. 1, pp. 121-128, Jan.-Feb. 2017.

[5] M.A. Khan, “Challenges Facing the Application of IoT in Medicine and Healthcare,” International Journal of Computations, Information and Manufacturing (IJCIM), 2021

[6] Istepanian, R., Hu, S., & Philip, N. (2018). Wearables and the Internet of Things for Health: Wearable, Interconnected Devices Promise More Efficient and Comprehensive Health Care. Journal of Medical Internet Research, 20(5), e162.

[7] Journal of Healthcare Engineering, vol. 2018, Hindawi, 2018.

[8] African Journal of Primary Health Care & Family Medicine. (2018). [Online]

[9] Lucia M. Mupara, John J.O. Mogaka, William R. Brieger, Joyce M. Tsoka-Gwegweni,Community Health Worker programmes’ integration into national health systems: Scoping review, African Journal of Primary Health Care & Family Medicine | Vol 15, No 1 | a3204 | DOI: https://doi.org/10.4102/phcfm.v15i1.3204 | © 2023 Lucia M. Mupara, John J.O. Mogaka, William R. Brieger, Joyce M. Tsoka-Gwegweni | This work is licensed under CC Attribution 4.0 Submitted: 18 August 2021 | Published: 09 March 2023

[10] Oluwamayowa O. Ogundaini, Mourine S. Achieng,Systematic review: Decentralised health information systems implementation in sub-Saharan Africa,The Journal for Transdisciplinary Research in Southern Africa|Vol 18, No 1 |a1216|DOI: https://doi.org/10.4102/td.v18i1.1216 | © 2022 Oluwamayowa O. Ogundaini, Mourine S. Achieng This work is licensed under CC Attribution 4.0 Submitted: 25 March 2022 | Published: 30 August 2022

[11] Van der Poel H, Van Cleynenbreugel B, Ngugi P, Connolly SS, Catto JWF. Robotic prostatectomy in Africa: a preliminary report from the largest robotic prostatectomy centre in Africa. World J Urol. 2019;37(1):65-72. doi: 10.1007/s00345-018-2387-2.

[12] Okhunov, Z., Rais-Bahrami, S., George, A. K., Waingankar, N., & Duty, B. D. (2019). The impact of robotic-assisted surgery on hospital system costs: systematic review and meta-analysis. World Journal of Urology, 37(7), 1381-1388.

[13] University of California San Francisco. (2022, April 4). UCSF deploys innovative data system to integrate research and care. https://www.ucsf.edu/news/2022/04/422566/ucsf-deploys-innovative-data-system-integrate-research-and-care

[14] Eko Health. (n.d.). AI-powered digital stethoscope. https://www.ekohealth.com/

[15] Mutaz Shegewi , Adriana Allocato , Giulia Besana, Cynthia Burghard, Lynne Dunbrack , Nino Giguashvili , Ramon T. Llamas , Silvia Piai , Jeff Rivkin , Michael Townsend , Manoj Vallikkat , Leon Xiao, IDC FutureScape: Worldwide Health Industry 2021 Predictions, https://www.idc.com/research/viewtoc.jsp?containerId=US45834920

[16] Robotics and Automation News. (2018, October 23). Swisslog and Savioke introduce new autonomous service robot to healthcare industry. https://roboticsandautomationnews.com/2018/10/23/swisslog-and-savioke-introduce-new-autonomous-service-robot-to-healthcare-industry/

[17] Infosec Institute. (n.d.). The breach of Anthem Health: The largest healthcare breach in history. https://resources.infosecinstitute.com/topic/the-breach-of-anthem-health-the-largest-healthcare-breach-in-history/

by nagyija.bogas - July 15, 2023

ChatBot Prototype 2.0

For my first prototype, I choose to do something really simple because in this step it was important to me to understand how chatbots work, what people use to create them, and how I can make one that would be simple. In this stage, I concentrated on researching resources that are out there, that I could use to create a simple prototype. I used SendPulse – an automation platform, which has a lot of features and chatbot is one of them.

This platform was perfect for making a prototype because it is quite simple and I could focus more on trying things out and seeing how working with a chatbot feels. It also gave me more understanding of how detail-oriented this is because you have to think ahead about what a person might need or ask. But overall it was also very interesting to do this and learn about it because I have had no previous experience with chatbots.

Future steps:
After this prototype, I would dive more into the creation of chatbots and research how people code them because using a platform is good but it has a lot of limits. I would also collect a few frequently asked questions from people who moved to Austria, collect answers and try creating something out of it.

This step of trying to make my own prototype gave me a different perspective about how this could look like and what could be done differently.

by helena.opower - July 4, 2023

Insta-Sara: Showcasing the Prototype Alongside a Storyboard.

After spending the past few weeks focusing on potential content for an Instagram Youth version, I have now compiled them into a storyboard. The story revolves around a teenager named Sara and her first experiences with Instagram, aiming to demonstrate how certain features can be applied in everyday life. At this stage, the emphasis is less on the app’s design and more on the events surrounding it, showcasing how the functions can be utilized.

Have fun watching it 🙂